What is professional keyholding?

What is professional keyholding?

The clue is in the name! Keyholding involves a security company keeping a set of keys to your property, along with details of any access or alarm codes required to deal with emergency situations on your premises.

The security firm you choose to provide your keyholding services should be the same as the one that provides the rest of your security services as they will be fully versed in utilising the CCTV and alarm systems in place to intercept intruders.

When you choose Select Solutions as your keyholders, you are guaranteeing that all emergencies, from burglaries to fires are dealt with by highly trained professionals, and that your staff will never have to put themselves in danger unnecessarily.

When we respond to an alarm activation, we will use your keys, stored in a highly secure location when not in use, to access the property, verify if the security breach is genuine and deal with it appropriately. If required, we will contact the emergency services and liaise with them once they arrive.

All incidents dealt with by Select Solutions will be logged in a detailed incident report that will help you to optimise your security systems for the future and ensure a similar situation never occurs again.

 

Keyholding Service Options

Every company must nominate a certain individual or group as emergency responders who will respond to alarm activations and other emergency situations. Traditionally, this would be the manager of the site, or another responsible member of staff.

However, many companies found that this was ineffective as staff were attending situations they weren’t trained for or equipped to deal with, putting themselves in danger and doing little to prevent damage being done.

Step forward professional keyholders, a cost-effective way to protect your property 24/7 and ensuring that emergencies are dealt with by highly trained professionals without the cost of full-time security guarding.

Exactly what you will get from a keyholding service depends on your business, the security requirements of your site, and a number of other factors.

Alarm response is the main benefit of using a professional security firm as your keyholders, but they can also perform much more routine tasks on your behalf if you wish.

Opening/closing is another common service often included in a keyholding agreement, where your keyholders will visit the site twice a day to open up the premises before workers arrive and lock up again once they leave.

The benefit of using professionals for this seemingly straightforward task is that there will be a expert security professional on your premises every single day who will conduct inspections of the site to ensure all is well before they leave. Any security breaches or security risks that might be missed by the untrained eye, especially by a tired staff member at the end of a long shift, will be identified and dealt with, dramatically reducing the risk of an intrusion or similar.

Benefits of using a professional keyholder

Doesn’t it just make more sense to saving some money by performing keyholding duties yourself or getting a trusted staff member to do so?

It simply isn’t worth the risk. A professional keyholding service gives you peace of mind that all alerts will be dealt with by a security responder with the experience, skills, and support to deal with whatever they find when they arrive on site.

In fact, companies stand to save significant amounts of money by using a keyholding company by preventing threats such as theft, vandalism, and arson before they escalate. Your insurance company may even offer you a discount on your insurance premiums as they are reassured by the use of a professional keyholding firm for emergency response.

If alarms are false, your keyholders will reset the system, conduct a sweep of the premises to ensure all is well, and secure the site again before leaving.

They are primed and ready to go at a moments notice 24 hours a day and will keep your staff safe and happy they are no longer required to respond to potentially dangerous incidents.

If the incident turns out to be genuine, a qualified security responder will take the most appropriate action, contacting the emergency services if required, and minimising any damage done.

With local offices up and down the UK, Select Solutions keyholders will be on your site in a matter of minutes following an alarm activation.

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